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FAQs

We work hard to make sure that our products are suitable for all different skin/hair types! Our products are tested by a select group of friends, family and loyal customers with a variety of hair/skin types and tones, both male and female. They give us valuable feedback before new products come out.

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Our products are not formally certified as gluten-free or organic. However, we do use gluten-free, naturally derived ingredients.

Our products never include these ingredients. We have extremely high standards!
Our products maintain the original color of the natural ingredients and the scent of pure essential oils.

Our products are formulated without chemicals, synthetics and artificial coloring that allow for a product to be uniform. We use all-natural ingredients and for this reason, they may change color, scent, texture overtime or in between prepared batches. These variations will not affect the product’s effectiveness, and we guarantee that the product is completely safe for your skin.
If you have any concerns about your product, email us : info@drwimabeauty.com with your order reference and we will be happy to help you!

We've done extensive research, our highest quality Ingredients are sourced from all over the world ; our oils are cold-pressed & our essential oils are pure. Our products are formulated in a laboratory in United States that understands natural beauty.

As you've probably noticed, we keep our exact proprietary blends of ingredients to ourselves to protect the formulas we've worked so hard from being replicated. However, we are always willing to answer any questions you may have about our ingredients.

We make a conscious effort to use safe and non-toxic ingredients for all our products but since each pregnancy /nursing experience is different, we suggest you consult with your doctor.

Visible results will vary as bodies adjust to the ingredients found in different products at different rates. We recommend that you use any new product for a minimum of 60 days to judge results.

No, hair complex oil will not cure alopecia. alopecia is a complex autoimmune disease however, it has been shown to improve hair health and therefore helps with new growth

No, hair complex will not cure hair loss or thinning. hair loss is mainly caused by internal imbalances and nutrient deficiencies however, it has been shown to improve hair health and therefore helps to reduce loss.

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Comedogenic oils are known to clog pores, and can be especially problematic for naturally oily or blemish-prone skin. All of the oils we use in our formulations are non-comedogenic or low comedogenic, so they moisturize without clogging pores.
Nevertheless, no oil should be left on skin unrinsed for more than 24 to 48 hours.

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We sell natural cosmetic products, not medications. The FDA approves medications and drugs, not natural products and dietary supplements. Our products are manufactured in FDA certified facilities. These facilities are inspected and adhere to the requirements of the United States Food and Drug Administration, (FDA).

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All of our packaging materials, from our shipping boxes to our glass bottles, are 100% recyclable.

We accept all major credit cards through Paypal.

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We deliver worldwide with the exception of a few countries (France, Iran, Israel, Spain,Turkey) due to current custom regulations and sanctions. If you have a question regarding international shipping, please email info@drwimabeauty.com.

Orders are processed within 7-14 business days. We ship orders via USPS for United States orders, either USPS or DHL for International orders and Amana for Morocco orders.
We always offer free standard shipping on orders over $100.
Due to limited stock, shipping, processing & customs delays, our garantee of reception is 40 days after payment.

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Duties & Taxes are regulated by your country's government based upon the value of the product. the customer is fully responsible for all taxes & fees associated with their order. If the customer rejects the package, they will NOT be refunded. Please contact your local customs office for further information BEFORE placing your order.

For any other questions, feel free to contact us: info@drwimabeauty.com